Case Studies

Pain Management

“Through this partnership we’ve been able to improve the level of care we provide our patients by assessing their overall wellbeing.”

  • According to the American Psychiatric Association, “An estimated 35% to 45% of people with chronic pain experience depression.”

    • Administrative staff typically does not have the bandwidth for additional tasks during a patient visit.

    • Needs an effective and efficient process to screen patients for behavioral health concerns and refer them to a behavioral health partner if given consent by the patient.

    • Needed to screen 80% of patients for payer quality measures.

  • By integrating to Alliance’s EMR, SmarTest® AI has automated the behavioral health screening and referral process. They utilize the GAD-7, PHQ-9, ORT, & ODI assessments. Upon assessment completion, the provider reviews the results directly in the patient’s progress note within their EMR. If a patient indicates any level of suicidal ideation, SmarTest® AI redirects the patient to the 988 Suicide Hotline. Additionally, if the patient scores >9 on the PHQ-9 or GAD-7, they will be asked if they would like to be contacted by Alliance’s behavioral health partner.

    • Automated behavioral health screening and referrals

    • Identify high-risk patients

    • Generate objective measures and track progress for repeat patients

    • Eliminate additional administrative workload

    • Generate revenue with add on CPT codes

    • Enhance and improve quality of patient care

    • February-December 2024 (when integration was turned on)

      • Nearly 31% of patients who were asked said “Yes” to behavioral health referral on the PHQ-9.

      • Just about 29% of patients who were asked said “Yes” to behavioral health referral on the GAD-7

    • From 1/1/2024 to 1/1/2025 76.25% of patients screened for comorbid behavioral health concerns.

Family Medicine

“The MHT alerts help to facilitate patients to a higher level of care in a seamless and timely fashion.”

  • Some of the surrounding behavioral health clinic's weren't able to accommodate our patient's mental health needs. This was either because they didn't take the patient's insurance, or there was too long of a waitlist to be seen. Also, when patients would score high on a depression or anxiety screening, it's hard to capture every single patient that needed to be referred to a behavioral health partner solution.

  • MHT created Alerts associated with assessments where if a patient scored above a certain threshold, the referral clinic would have a care coordinator who would be alerted of the patient scoring high. They also connected us to a TelePsych partner that was able to accommodate our patient's mental health needs. Alert's were set up and patient's needs were taken care of in a timely fashion.

  • No patient slipped through the cracks. The care coordinator was able to capture every patient needing a higher level of care through a simple automated email. Patient's also received mental health care quicker this way then before.

Urgent Care

“Getting a convenient and flexible way to properly screen patients regarding their mental health has really added to the level of patient care that we provide. The MHT platform is easy to use and the MHT team has been great to work with.”

  • Effectively & efficiently identifying patients struggling with behavioral health concerns and stratifying the level of help they need without adding additional administrative work.

  • Through MHT’s SmarTest® AI integration to BMC’s EMR, Meditab, the behavioral health screening process has become entirely automated. BMC has implemented customized testing parameters through SmarTest® AI, allowing them to assess a variety of behavioral health concerns when necessary. BMC utilizes the PHQ-9, GAD-7, DAST-10, AUDIT, & WHO-5 assessments.

  • By automating the behavioral health screening process with MHT’s SmarTest® AI, BMC is able to identify high-risk patients and get them the care that they need as soon as possible. Using MHT in an urgent care setting helps provide better care for the patient by evaluating their overall wellbeing.

Family Care Center, a leading Colorado-based provider of mental and behavioral health treatment services, describes how integrating MHT's platform into their care has benefited their practice, and patients.

In this video, Tushar Mehta from Broadway Medical Center discusses the value MHT brings to an urgent care setting. Implementing mental health screening promotes BMC’s commitment to provide excellent care for each patient.